> For the complete documentation index, see [llms.txt](https://slope-bot.gitbook.io/slope-bot/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://slope-bot.gitbook.io/slope-bot/features/ticketing-system.md).

# Ticketing System

Slope Bot allows you to set up a complete ticketing system so users can open private support tickets directly in your server.

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## <mark style="color:purple;">How to Enable the Ticket Panel?</mark>

**Use the `/tickets panel` command**

This command creates a fully functional ticket panel in the channel you choose.\
Users can click the panel to instantly open a private ticket.

<figure><img src="/files/Qi6of6851JAWgqcPSltr" alt=""><figcaption></figcaption></figure>

### <mark style="color:purple;">Additional Setup Commands</mark>

#### **1. `/tickets set-manager-role`**

Update a role that will manage and respond to tickets.

#### **2. `/tickets set-transcript-channel`**

Choose a channel where ticket transcripts will be sent once a ticket is closed. Below is how they look:

<figure><img src="/files/X2wCdjxR8mGC25zDZ1NP" alt="" width="563"><figcaption></figcaption></figure>